Wazbee Responsible Gaming
At Wazbee, we believe that gaming should always stay enjoyable, entertaining, and firmly under your control. We built our platform to deliver thousands of slots, live tables, and sports markets, but we never lose sight of the fact that play has to remain a form of leisure rather than a source of stress. Here at Wazbee, we provide the tools, information, and support you need to keep your gaming experience healthy, balanced, and within your own limits.
Our Wazbee platform is operated by Luxora LLC under licence number ALSI-202503027-FI2, issued by the Anjouan Offshore Authority under the Betting and Gaming Act of 2005. As a licensed operator, we are committed to promoting responsible play across every market we serve, including Germany, Austria, Switzerland, Canada (excluding Ontario), Poland, Czechia, Hungary, Finland, Brazil, Mexico, Indonesia, India, and the CIS region. We at Wazbee take this responsibility seriously, and we want every player on our site to feel informed and supported.
Our Commitment to Safer Play
We understand that gambling can be fun when it is treated as entertainment, not as a way to solve financial problems or escape difficulties. That is why we at Wazbee have designed a set of account controls that let you shape your own experience. Whether you want to set a budget, take a short break, or step away entirely, our tools are available at no cost and can be activated directly from your account settings.
Our Wazbee team encourages every player to reflect honestly on their habits. Gambling should never interfere with your relationships, work, health, or financial obligations. If you notice that your play sessions are getting longer, that you are chasing losses, or that you feel anxious when you are not playing, these can be early signs that it is time to use one of our responsible gaming tools or to seek outside help.
Signs That May Indicate a Problem
- Spending more money or time than you originally planned
- Borrowing money or selling possessions to fund play
- Neglecting work, school, or family responsibilities
- Feeling irritable, anxious, or restless when trying to stop
- Lying to friends or family about the extent of your gambling
- Chasing losses with bigger bets to try to win money back
Tools We Offer to Help You Stay in Control
At Wazbee, we offer a range of account-level controls that put you firmly in the driver's seat. These settings can be adjusted from your profile, and our support team is always available if you need guidance on how to use them.
| Tool | What It Does |
|---|---|
| Deposit Limits | Set a daily, weekly, or monthly cap on how much you can add to your account. |
| Loss Limits | Define the maximum amount you are willing to lose over a chosen period. |
| Wager Limits | Restrict the total amount you can stake within a set timeframe. |
| Session Time Reminders | Receive alerts after a chosen period of continuous play. |
| Cooling-Off Period | Temporarily suspend your account access for a short, defined period. |
| Self-Exclusion | Close your account for an extended period, or permanently. |
Our VIP players and long-term members at Wazbee Casino are not exempt from these protections — in fact, our personal VIP managers are trained to spot warning signs and to raise them with the player directly and compassionately. Loyalty status, BeeCoins, and cashback levels never override your right to set limits or to pause your account. If you would like to understand how promotional offers interact with your account settings, you can review our Wazbee bonus terms for more details.
How to Set Up a Self-Exclusion
If you feel that you need a longer break from gambling, we at Wazbee make the self-exclusion process straightforward. We never ask you to justify your decision beyond what is necessary to confirm your identity, and once a self-exclusion is active, no marketing emails, bonus offers, or promotional notifications will be sent to you.
- Log in to your Wazbee account and navigate to the account settings page
- Select the responsible gaming or self-exclusion section
- Choose the duration: a cooling-off period, a fixed term, or an indefinite exclusion
- Confirm your choice; the restriction is applied immediately
- Contact [email protected] if you need to extend, adjust, or discuss your exclusion
Once a self-exclusion period begins, it cannot be reversed early simply by request through live chat. This waiting period exists for your own protection, so that a decision made in a moment of difficulty cannot be undone impulsively. Our Wazbee support team is still available during this time if you need to talk, access your remaining balance, or ask questions about reactivating your account once the period ends.
Age Verification and Underage Gambling
Wazbee is intended only for players who have reached the legal gambling age in their country of residence, which is 18 in most of our target markets and higher in some jurisdictions. We verify identity documents, proof of address, and payment details as part of our standard checks, and we reserve the right to request further documentation at any stage. If we at Wazbee Casino become aware that an account belongs to a minor, it will be closed immediately, deposits will be returned where required by law, and any winnings will be void.
We also recommend that parents and guardians use device-level or router-level parental control software to prevent minors from accessing gambling websites, since no single verification system can replace supervision at home.
A Note on Third-Party Technologies
Our Terms and Conditions confirm that Wazbee is a VPN-friendly platform, allowing players to use such tools to access our site and games. While we support flexible access, we still strongly encourage every player to use these technologies responsibly and never as a way to bypass self-exclusion or personal limits that have been set for genuine wellbeing reasons.
Independent Support Organisations
If you feel that gambling has become difficult to control, we at Wazbee want you to know that independent, confidential help is available outside of our platform. These organisations are not affiliated with us, which means you can speak with them freely and privately.
- GamCare – free advice, support, and counselling for problem gambling
- BeGambleAware – information, tools, and a free helpline
- Gamblers Anonymous – peer support meetings worldwide
- Gambling Therapy – online support available in multiple languages
Our Wazbee team also recommends installing independent blocking software on your devices if you need an extra layer of protection against gambling websites in general, not only against our own platform.
Getting in Touch With Us
We at Wazbee are available around the clock if you have questions about any of our responsible gaming tools, need help adjusting a limit, or simply want to talk through your options before making a decision. If you have not yet created an account and would like to explore these features firsthand, the Wazbee login page will guide you through setting up your profile.
- Live Chat: available 24/7 directly on the Wazbee website
- Customer Support Email: [email protected]
- Security and Account Verification: [email protected]
- Unresolved Disputes: [email protected]
- Social Channels: Facebook, Instagram, Telegram
Please note that our support team communicates in English, and complaints submitted in other languages cannot be processed. Any claim relating to a transaction should be raised within three months of the transaction taking place, in line with our Terms and Conditions.
FAQ
How do I set a deposit limit on my Wazbee account?
You can set a deposit limit from your account settings page under the responsible gaming section. Lowering a limit takes effect immediately, while raising one may involve a short waiting period for your protection.
Can I self-exclude temporarily rather than permanently?
Yes. At Wazbee, we offer cooling-off periods of varying lengths alongside longer-term and permanent self-exclusion options, so you can choose the duration that suits your situation.
What happens to my balance if I self-exclude?
Your real-money balance remains yours. You can contact our support team at [email protected] to discuss withdrawing any remaining funds in line with our standard verification and withdrawal procedures.
Is there a minimum age to play at Wazbee?
Yes, you must meet the legal gambling age in your country of residence to register and play. We verify age and identity as part of our standard account checks.
Does self-exclusion stop bonus and marketing emails?
Yes. Once self-exclusion is active, Wazbee Casino stops sending promotional emails, bonus offers, and marketing notifications to the excluded account.
Where can I find independent help outside of Wazbee?
Organisations such as GamCare, BeGambleAware, Gamblers Anonymous, and Gambling Therapy offer free, confidential, independent support if you feel gambling is becoming difficult to manage.
Content updated: October 11, 2026